How do I contact Avis?

(800) 352-7900Avis Car Rental / Customer service

How do I get my money back from Avis?

If you wish to cancel before your rental pick-up time, you must cancel and request a refund online. Once cancelled, we will credit you within approximately seven business days. Credits will be applied to the same card with which you prepaid.

Can Avis cancel my reservation?

Avis still encourages any customers who make a reservation to cancel it as soon as possible. However, certain fees do apply for reservations made with credit cards.

Who owns Avis car rental?

Avis Budget GroupAvis Car Rental / Parent organization

What do I do if I lost my rental car key Avis?

If the car keys and/or remote control (if applicable) of the rented vehicle is lost, a US$350.00 fee will be charged on renter’s rental agreement. If keys are locked in, a charge of US$ 14.00 will be added to the rental agreement for unlocking the car. It is not allowed to smoke in Avis vehicles.

How do I email budget customer service?

[email protected] Rent a Car / Customer service email

How long do Avis refunds take?

If you wish to cancel before your rental pick-up time, you must cancel and request a refund online. Once cancelled, we will credit you within approximately seven business days.

How long does it take to get a deposit back from Avis?

Any unused funds secured on your credit or debit card will be released when you return the car and could take up to 10 business days to appear on your bank statement. At the time of rental you will be required to present either the credit card or debit card used to make the “Pay Now” reservation.

How long does a refund from Avis take?

Can you cancel a prepaid rental car?

Any changes to the reservation may impact the rental charges. If a prepaid reservation is cancelled more than 24 hours before the pickup time, a $100 cancellation fee will be assessed. If the prepaid reservation is cancelled within 24 hours before the pickup time, a $200 fee will be assessed.

Is Hertz and Avis the same company?

Although there are many car rental brands, there are actually only three major companies. Enterprise owns both National and Alamo. Avis owns Budget, Payless, and Zipcar. Hertz owns Dollar and Thrifty.